Attention for Chapter 32:
The Influence of E-Service-Quality on Customer Value Perception and Satisfaction: The Case of Third-Party Web Sites
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| Chapter title |
The Influence of E-Service-Quality on Customer Value Perception and Satisfaction: The Case of Third-Party Web Sites
|
| Chapter number |
32 |
| Book title |
Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…
|
| Published by |
Springer, Cham, January 2015
|
| DOI |
10.1007/978-3-319-10912-1_32 |
| Book ISBNs |
978-3-31-910911-4, 978-3-31-910912-1
|
| Authors |
Weiling Zhuang, Barry J. Babin, Zhuang, Weiling, Babin, Barry J.
|
Mendeley readers
Geographical breakdown
| Country |
Count |
As % |
| Unknown |
28 |
100% |
Demographic breakdown
| Readers by professional status |
Count |
As % |
| Student > Ph. D. Student |
4 |
14% |
| Student > Doctoral Student |
4 |
14% |
| Lecturer |
3 |
11% |
| Student > Master |
3 |
11% |
| Student > Bachelor |
2 |
7% |
| Other |
1 |
4% |
| Unknown |
11 |
39% |
| Readers by discipline |
Count |
As % |
| Business, Management and Accounting |
8 |
29% |
| Economics, Econometrics and Finance |
5 |
18% |
| Computer Science |
3 |
11% |
| Agricultural and Biological Sciences |
1 |
4% |
| Engineering |
1 |
4% |
| Other |
0 |
0% |
| Unknown |
10 |
36% |
