You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Chapter title |
Customers Helping Customers: Payoffs For Linking Customers In Service Settings
|
---|---|
Chapter number | 59 |
Book title |
Marketing Dynamism & Sustainability: Things Change, Things Stay the Same…
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-10912-1_59 |
Book ISBNs |
978-3-31-910911-4, 978-3-31-910912-1
|
Authors |
Hulda G. Black, Leslie H. Vincent, Steven J. Skinner, Black, Hulda G., Vincent, Leslie H., Skinner, Steven J. |