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Chapter title |
Wearing Expertise on your Sleeve: Increasing Customer Service Expectations through Employee Apparel: An Abstract
|
---|---|
Chapter number | 261 |
Book title |
Marketing Opportunities and Challenges in a Changing Global Marketplace
|
Published by |
Springer, Cham, May 2019
|
DOI | 10.1007/978-3-030-39165-2_261 |
Book ISBNs |
978-3-03-039164-5, 978-3-03-039165-2
|
Authors |
Christian Barney, Carol Esmark-Jones, Adam Farmer, Haley Hardman, Barney, Christian, Esmark-Jones, Carol, Farmer, Adam, Hardman, Haley |