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Customer Relationship Management

Overview of attention for book
Attention for Chapter 10: Loyalty Programs: Design and Effectiveness
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Readers on

mendeley
41 Mendeley
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Chapter title
Loyalty Programs: Design and Effectiveness
Chapter number 10
Book title
Customer Relationship Management
Published by
Springer, Berlin, Heidelberg, January 2018
DOI 10.1007/978-3-662-55381-7_10
Book ISBNs
978-3-66-255380-0, 978-3-66-255381-7
Authors

V. Kumar, Werner Reinartz

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 41 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 1 2%
Unknown 40 98%

Demographic breakdown

Readers by professional status Count As %
Student > Master 9 22%
Student > Bachelor 5 12%
Lecturer 3 7%
Professor > Associate Professor 2 5%
Student > Ph. D. Student 2 5%
Other 4 10%
Unknown 16 39%
Readers by discipline Count As %
Business, Management and Accounting 13 32%
Computer Science 4 10%
Engineering 2 5%
Agricultural and Biological Sciences 1 2%
Mathematics 1 2%
Other 2 5%
Unknown 18 44%