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Customer Relationship Management

Overview of attention for book
Attention for Chapter 13: CRM Issues in the Business-To-Business Context
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Readers on

mendeley
14 Mendeley
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Chapter title
CRM Issues in the Business-To-Business Context
Chapter number 13
Book title
Customer Relationship Management
Published by
Springer, Berlin, Heidelberg, January 2018
DOI 10.1007/978-3-662-55381-7_13
Book ISBNs
978-3-66-255380-0, 978-3-66-255381-7
Authors

V. Kumar, Werner Reinartz

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 14 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 14 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 3 21%
Professor 2 14%
Unspecified 1 7%
Student > Bachelor 1 7%
Student > Ph. D. Student 1 7%
Other 0 0%
Unknown 6 43%
Readers by discipline Count As %
Business, Management and Accounting 2 14%
Engineering 2 14%
Computer Science 2 14%
Nursing and Health Professions 1 7%
Unspecified 1 7%
Other 0 0%
Unknown 6 43%