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Customer Relationship Management

Overview of attention for book
Overall attention for this book and its chapters
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Mentioned by

blogs
1 blog
twitter
5 X users
facebook
1 Facebook page

Citations

dimensions_citation
125 Dimensions

Readers on

mendeley
43 Mendeley
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Title
Customer Relationship Management
Published by
Springer Berlin Heidelberg, February 2018
DOI 10.1007/978-3-662-55381-7
ISBNs
978-3-66-255380-0, 978-3-66-255381-7
Authors

Kumar, V., Reinartz, Werner

X Demographics

X Demographics

The data shown below were collected from the profiles of 5 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 43 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 1 2%
Unknown 42 98%

Demographic breakdown

Readers by professional status Count As %
Student > Master 6 14%
Lecturer 5 12%
Student > Bachelor 5 12%
Student > Ph. D. Student 4 9%
Other 3 7%
Other 5 12%
Unknown 15 35%
Readers by discipline Count As %
Business, Management and Accounting 9 21%
Computer Science 5 12%
Social Sciences 4 9%
Engineering 3 7%
Agricultural and Biological Sciences 1 2%
Other 6 14%
Unknown 15 35%