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Mendeley readers
| Chapter title |
Applications of CRM in B2B and B2C Scenarios Part II
|
|---|---|
| Chapter number | 17 |
| Book title |
Customer Relationship Management
|
| Published by |
Springer, Berlin, Heidelberg, January 2018
|
| DOI | 10.1007/978-3-662-55381-7_17 |
| Book ISBNs |
978-3-66-255380-0, 978-3-66-255381-7
|
| Authors |
V. Kumar, Werner Reinartz |
Mendeley readers
The data shown below were compiled from readership statistics for 12 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Germany | 1 | 8% |
| Unknown | 11 | 92% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 3 | 25% |
| Student > Ph. D. Student | 2 | 17% |
| Professor > Associate Professor | 1 | 8% |
| Unspecified | 1 | 8% |
| Unknown | 5 | 42% |
| Readers by discipline | Count | As % |
|---|---|---|
| Computer Science | 3 | 25% |
| Business, Management and Accounting | 3 | 25% |
| Unspecified | 1 | 8% |
| Unknown | 5 | 42% |