You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
Mendeley readers
Chapter title |
Effects of Service Quality, Trust, and Perceived Value on Customer Loyalty: The Case of Mobile Subscribers
|
---|---|
Chapter number | 96 |
Book title |
Proceedings of the 2009 Academy of Marketing Science (AMS) Annual Conference
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-10864-3_96 |
Book ISBNs |
978-3-31-910863-6, 978-3-31-910864-3
|
Authors |
Heikki Karjaluoto, Chanaka Jayawardhena, Minna Pihlström, Matti Leppäniemi |
Mendeley readers
The data shown below were compiled from readership statistics for 16 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Spain | 1 | 6% |
Unknown | 15 | 94% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Lecturer | 2 | 13% |
Student > Doctoral Student | 2 | 13% |
Student > Ph. D. Student | 2 | 13% |
Student > Bachelor | 2 | 13% |
Student > Master | 2 | 13% |
Other | 2 | 13% |
Unknown | 4 | 25% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 10 | 63% |
Economics, Econometrics and Finance | 1 | 6% |
Social Sciences | 1 | 6% |
Unknown | 4 | 25% |