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Mendeley readers
| Chapter title |
Why Loyalty Matters in Retailing
|
|---|---|
| Chapter number | 5 |
| Book title |
Service Management
|
| Published by |
Springer, New York, NY, January 2012
|
| DOI | 10.1007/978-1-4614-1554-1_5 |
| Book ISBNs |
978-1-4614-1553-4, 978-1-4614-1554-1
|
| Authors |
Timothy L. Keiningham, Lerzan Aksoy, Luke Williams, Alexander Buoye |
Mendeley readers
The data shown below were compiled from readership statistics for 6 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 6 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 2 | 33% |
| Professor | 1 | 17% |
| Unspecified | 1 | 17% |
| Researcher | 1 | 17% |
| Lecturer | 1 | 17% |
| Other | 0 | 0% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 2 | 33% |
| Unspecified | 1 | 17% |
| Computer Science | 1 | 17% |
| Social Sciences | 1 | 17% |
| Unknown | 1 | 17% |