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Mendeley readers
| Chapter title |
A Framework for Applying Customer Insight and Context to the Development of a Shopping Experience Strategy
|
|---|---|
| Chapter number | 4 |
| Book title |
Service Management
|
| Published by |
Springer, New York, NY, January 2012
|
| DOI | 10.1007/978-1-4614-1554-1_4 |
| Book ISBNs |
978-1-4614-1553-4, 978-1-4614-1554-1
|
| Authors |
James G. Barnes, Jordan W. Wright |
Mendeley readers
The data shown below were compiled from readership statistics for 15 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| France | 1 | 7% |
| Unknown | 14 | 93% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 3 | 20% |
| Professor | 3 | 20% |
| Student > Ph. D. Student | 2 | 13% |
| Lecturer > Senior Lecturer | 1 | 7% |
| Unspecified | 1 | 7% |
| Other | 3 | 20% |
| Unknown | 2 | 13% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 6 | 40% |
| Computer Science | 4 | 27% |
| Economics, Econometrics and Finance | 2 | 13% |
| Unspecified | 1 | 7% |
| Engineering | 1 | 7% |
| Other | 0 | 0% |
| Unknown | 1 | 7% |