Service Management
Springer-Verlag New York
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Timeline
Mendeley readers
| Chapter title |
Using Multichannel Marketing Activities to Build Customer Relationships: As Pertaining to the Consumer Electronics Retail Sector
|
|---|---|
| Chapter number | 8 |
| Book title |
Service Management
|
| Published by |
Springer, New York, NY, January 2012
|
| DOI | 10.1007/978-1-4614-1554-1_8 |
| Book ISBNs |
978-1-4614-1553-4, 978-1-4614-1554-1
|
| Authors |
Patrick Vesel, Patricija Filipič Orel, Mitja Špende |
Mendeley readers
The data shown below were compiled from readership statistics for 9 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Greece | 1 | 11% |
| Unknown | 8 | 89% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Master | 3 | 33% |
| Student > Ph. D. Student | 2 | 22% |
| Student > Bachelor | 1 | 11% |
| Professor | 1 | 11% |
| Unknown | 2 | 22% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 3 | 33% |
| Agricultural and Biological Sciences | 1 | 11% |
| Computer Science | 1 | 11% |
| Social Sciences | 1 | 11% |
| Engineering | 1 | 11% |
| Other | 0 | 0% |
| Unknown | 2 | 22% |