Service Management
Springer-Verlag New York
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Timeline
Mendeley readers
| Chapter title |
Retailer Branding Through Excellence in Service
|
|---|---|
| Chapter number | 13 |
| Book title |
Service Management
|
| Published by |
Springer, New York, NY, January 2012
|
| DOI | 10.1007/978-1-4614-1554-1_13 |
| Book ISBNs |
978-1-4614-1553-4, 978-1-4614-1554-1
|
| Authors |
Jiyoung Hwang, Julia F. Cooper |
Mendeley readers
The data shown below were compiled from readership statistics for 14 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 14 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Doctoral Student | 2 | 14% |
| Professor | 2 | 14% |
| Student > Master | 2 | 14% |
| Student > Bachelor | 1 | 7% |
| Unspecified | 1 | 7% |
| Other | 2 | 14% |
| Unknown | 4 | 29% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 4 | 29% |
| Arts and Humanities | 1 | 7% |
| Unspecified | 1 | 7% |
| Computer Science | 1 | 7% |
| Social Sciences | 1 | 7% |
| Other | 1 | 7% |
| Unknown | 5 | 36% |