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Our article about privacy concerns in chatbot interactions got published in the CONVERSATIONS 2019 proceedings. Thanks again for a great workshop on chatbot research @UvA_Amsterdam @digicomlab_eu https://t.co/KQJGDNsQEa
Chatbot Research and Design
Overview of attention for book
Table of Contents
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Altmetric BadgeBook Overview
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Altmetric BadgeChapter 1 Conversational Agents in Healthcare: Using QCA to Explain Patients’ Resistance to Chatbots for Medication
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Altmetric BadgeChapter 2 An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots – The DBpedia Chatbot
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Altmetric BadgeChapter 3 Privacy Concerns in Chatbot Interactions
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Altmetric BadgeChapter 4 Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice
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Altmetric BadgeChapter 5 The Conversational Agent “Emoty” Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine?
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Altmetric BadgeChapter 6 Gender Bias in Chatbot Design
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Altmetric BadgeChapter 7 Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web
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Altmetric BadgeChapter 8 Designing Chatbots for Guiding Online Peer Support Conversations for Adults with ADHD
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Altmetric BadgeChapter 9 Towards Chatbots to Support Bibliotherapy Preparation and Delivery
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Altmetric BadgeChapter 10 CivicBots – Chatbots for Supporting Youth in Societal Participation
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Altmetric BadgeChapter 11 Using Theory of Mind to Assess Users’ Sense of Agency in Social Chatbots
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Altmetric BadgeChapter 12 Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context
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Altmetric BadgeChapter 13 Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues
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Altmetric BadgeChapter 14 Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives
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Altmetric BadgeChapter 15 Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations
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Altmetric BadgeChapter 16 Chatbots for the Information Acquisition at Universities – A Student’s View on the Application Area
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Altmetric BadgeChapter 17 A Configurable Agent to Advance Peers’ Productive Dialogue in MOOCs
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Altmetric BadgeChapter 18 Small Talk Conversations and the Long-Term Use of Chatbots in Educational Settings – Experiences from a Field Study