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Chatbot Research and Design

Overview of attention for book
Cover of 'Chatbot Research and Design'

Table of Contents

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    Book Overview
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    Chapter 1 Conversational Agents in Healthcare: Using QCA to Explain Patients’ Resistance to Chatbots for Medication
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    Chapter 2 An Approach for Ex-Post-Facto Analysis of Knowledge Graph-Driven Chatbots – The DBpedia Chatbot
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    Chapter 3 Privacy Concerns in Chatbot Interactions
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    Chapter 4 Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice
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    Chapter 5 The Conversational Agent “Emoty” Perceived by People with Neurodevelopmental Disorders: Is It a Human or a Machine?
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    Chapter 6 Gender Bias in Chatbot Design
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    Chapter 7 Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web
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    Chapter 8 Designing Chatbots for Guiding Online Peer Support Conversations for Adults with ADHD
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    Chapter 9 Towards Chatbots to Support Bibliotherapy Preparation and Delivery
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    Chapter 10 CivicBots – Chatbots for Supporting Youth in Societal Participation
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    Chapter 11 Using Theory of Mind to Assess Users’ Sense of Agency in Social Chatbots
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    Chapter 12 Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context
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    Chapter 13 Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues
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    Chapter 14 Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives
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    Chapter 15 Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations
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    Chapter 16 Chatbots for the Information Acquisition at Universities – A Student’s View on the Application Area
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    Chapter 17 A Configurable Agent to Advance Peers’ Productive Dialogue in MOOCs
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    Chapter 18 Small Talk Conversations and the Long-Term Use of Chatbots in Educational Settings – Experiences from a Field Study
Attention for Chapter 3: Privacy Concerns in Chatbot Interactions
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Chapter title
Privacy Concerns in Chatbot Interactions
Chapter number 3
Book title
Chatbot Research and Design
Published by
Springer, Cham, November 2019
DOI 10.1007/978-3-030-39540-7_3
Book ISBNs
978-3-03-039539-1, 978-3-03-039540-7

Carolin Ischen, Theo Araujo, Hilde Voorveld, Guda van Noort, Edith Smit, Ischen, Carolin, Araujo, Theo, Voorveld, Hilde, van Noort, Guda, Smit, Edith

Twitter Demographics

The data shown below were collected from the profile of 1 tweeter who shared this research output. Click here to find out more about how the information was compiled.

Mendeley readers

The data shown below were compiled from readership statistics for 86 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 86 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 20 23%
Student > Ph. D. Student 14 16%
Researcher 7 8%
Student > Bachelor 6 7%
Lecturer 4 5%
Other 9 10%
Unknown 26 30%
Readers by discipline Count As %
Business, Management and Accounting 19 22%
Computer Science 15 17%
Social Sciences 8 9%
Economics, Econometrics and Finance 5 6%
Design 3 3%
Other 7 8%
Unknown 29 34%