The Sustainable Global Marketplace
Springer, Cham
Chapter title |
The Forgetful Customer: Regeneration of Sales After Service Failure
|
---|---|
Chapter number | 250 |
Book title |
The Sustainable Global Marketplace
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-10873-5_250 |
Book ISBNs |
978-3-31-910872-8, 978-3-31-910873-5
|
Authors |
Markus Blut, Christian Brock, Heiner Evanschitzky |
Country | Count | As % |
---|---|---|
Unknown | 5 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Unspecified | 1 | 20% |
Other | 1 | 20% |
Unknown | 3 | 60% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 2 | 40% |
Unspecified | 1 | 20% |
Unknown | 2 | 40% |