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Sense and respond : the journey to customer purpose

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Attention for Chapter 13: Abridged case study 2: Fujitsu Services Ltd
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Chapter title
Abridged case study 2: Fujitsu Services Ltd
Chapter number 13
Book title
Sense and Respond
Published by
Palgrave Macmillan, London, January 2005
DOI 10.1057/9780230508149_13
Book ISBNs
978-1-349-52319-1, 978-0-230-50814-9
Authors

Susan Barlow, Stephen Parry, Mike Faulkner

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