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Timeline
Chapter title |
Re-Create: customer-centric management
|
---|---|
Chapter number | 10 |
Book title |
Sense and Respond
|
Published by |
Palgrave Macmillan, London, January 2005
|
DOI | 10.1057/9780230508149_10 |
Book ISBNs |
978-1-349-52319-1, 978-0-230-50814-9
|
Authors |
Susan Barlow, Stephen Parry, Mike Faulkner |