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Call Center Excellence

Overview of attention for book
Cover of 'Call Center Excellence'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Zur Einführung
  3. Altmetric Badge
    Chapter 2 Erfolg ist machbar!
  4. Altmetric Badge
    Chapter 3 Call Duisburg
  5. Altmetric Badge
    Chapter 4 Datev
  6. Altmetric Badge
    Chapter 5 Dunlop
  7. Altmetric Badge
    Chapter 6 Hewlett-Packard — Compaq
  8. Altmetric Badge
    Chapter 7 One Connect Austria
  9. Altmetric Badge
    Chapter 8 Österreichische Postbus AG
  10. Altmetric Badge
    Chapter 9 Philips Fax Wien
  11. Altmetric Badge
    Chapter 10 Swisscom Fixnet
  12. Altmetric Badge
    Chapter 11 Swiss Post International
  13. Altmetric Badge
    Chapter 12 Tecbytel
  14. Altmetric Badge
    Chapter 13 T-Mobile
  15. Altmetric Badge
    Chapter 14 ZKB BusinessLine
  16. Altmetric Badge
    Chapter 15 Arvato direct services
  17. Altmetric Badge
    Chapter 16 Call Now
  18. Altmetric Badge
    Chapter 17 Competence Call Center AG
  19. Altmetric Badge
    Chapter 18 Customer Care Solutions
  20. Altmetric Badge
    Chapter 19 DDS Dresdner Direktservice
  21. Altmetric Badge
    Chapter 20 LivingBrands
  22. Altmetric Badge
    Chapter 21 SNT Deutschland AG
  23. Altmetric Badge
    Chapter 22 Twenty4help
  24. Altmetric Badge
    Chapter 23 Walter TeleMedien
  25. Altmetric Badge
    Chapter 24 Die CAt-Nominierten und das CallCenterProfi-Ranking 2003 im Überblick
Attention for Chapter 19: DDS Dresdner Direktservice
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