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Mendeley readers
Chapter title |
Service Quality, Product Quality and Service Recovery as Antecedents of Client Satisfaction in a Business-to-Business Context: An Empirical Study
|
---|---|
Chapter number | 30 |
Book title |
Assessing the Different Roles of Marketing Theory and Practice in the Jaws of Economic Uncertainty
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-11845-1_30 |
Book ISBNs |
978-3-31-911844-4, 978-3-31-911845-1
|
Authors |
Ruben Chumpitaz, Nicholas G. Paparoidamis, Jaime Rivera, Victor Molero Ayala |
Mendeley readers
The data shown below were compiled from readership statistics for 4 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 4 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Unspecified | 1 | 25% |
Student > Bachelor | 1 | 25% |
Lecturer | 1 | 25% |
Student > Master | 1 | 25% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 2 | 50% |
Mathematics | 1 | 25% |
Unspecified | 1 | 25% |