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Timeline
Chapter title |
Identifying the Accuracy of Service Quality Measures: The Effects of Question Order
|
---|---|
Chapter number | 29 |
Book title |
Assessing the Different Roles of Marketing Theory and Practice in the Jaws of Economic Uncertainty
|
Published by |
Springer, Cham, January 2015
|
DOI | 10.1007/978-3-319-11845-1_29 |
Book ISBNs |
978-3-31-911844-4, 978-3-31-911845-1
|
Authors |
Carol W. DeMoranville, Carol C. Bienstock, Kim Judson |