Chapter 1 Introduction: How Is Change in Higher Education Managed?

Chapter 2 Change, Leverage, Suasion and Intent: An Historical Excursion Across Three Decades of Change in Higher Education in Western Europe

Chapter 3 Change as an Intellectual Device and as an Object of Research

Chapter 4 University Strategizing: The Role of Evaluation as a Sensemaking Tool

Chapter 5 Let the Devil Choose: Frustration or Anxiety in the Wake of Performance Measurement in Universities

Chapter 7 Is There a Bridge Between Quality and Quality Assurance?

Chapter 8 Students' Perceptions of Quality Assessment: Is There an Option Besides Treating Them as Consumers?

Chapter 9 Exploring New Academic Identities in Turbulent Times

Chapter 10 'That's Dangerous': Autonomous Development Work as a Source of Renewal in Academia

Chapter 11 The Interplay of Organizing Models in Higher Education: What Room Is There for Collegiality in Universities Characterized by Bounded Autonomy?

Chapter 12 The Management of Academic Culture Revisited: Integrating Universities in an Entrepreneurial Age

Chapter 13 Conclusion