↓ Skip to main content
What is this page? Embed badge

Delighting Customers

Overview of attention for book
Cover of 'Delighting Customers'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 What is missing today?
  3. Altmetric Badge
    Chapter 2 The implementation issues
  4. Altmetric Badge
    Chapter 3 Becoming world-class — gaining the business edge
  5. Altmetric Badge
    Chapter 4 How to make it happen
  6. Altmetric Badge
    Chapter 5 Getting started
  7. Altmetric Badge
    Chapter 6 Measuring what is important to customers
  8. Altmetric Badge
    Chapter 7 Delighting customers
  9. Altmetric Badge
    Chapter 8 Quo Vadis?
  10. Altmetric Badge
    Chapter 9 How to be a winner
Attention for Chapter 7: Delighting customers
Altmetric Badge

Citations

dimensions_citation
8 Dimensions

Readers on

mendeley
2 Mendeley
Summary Dimensions citations
So far, Dimensions has found 8 publications that cite this research output.

8

The most recent citing publications are shown below. View all 8 publications that cite this research output on Dimensions.

This page shows the most recent citations of this research output.

Click here to find out how to access more activity.

This page is provided by Altmetric.