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Mendeley readers
| Chapter title |
How to be a winner
|
|---|---|
| Chapter number | 9 |
| Book title |
Delighting Customers
|
| Published by |
Springer, Dordrecht, January 1994
|
| DOI | 10.1007/978-94-011-1206-2_9 |
| Book ISBNs |
978-9-40-104528-5, 978-9-40-111206-2
|
| Authors |
Peter Donovan, Timothy Samler |
Mendeley readers
The data shown below were compiled from readership statistics for 1 Mendeley reader of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 1 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 2 | 200% |
| Readers by discipline | Count | As % |
|---|---|---|
| Computer Science | 1 | 100% |