↓ Skip to main content
What is this page? Embed badge

Sense and respond : the journey to customer purpose

Overview of attention for book
Cover of 'Sense and respond : the journey to customer purpose'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 The Journey to Customer Purpose: optimising business effectiveness
  3. Altmetric Badge
    Chapter 2 Focusing on the customer: a paradigm shift
  4. Altmetric Badge
    Chapter 3 Re-View: changing the point of view
  5. Altmetric Badge
    Chapter 4 Re-View: end-to-end effectiveness
  6. Altmetric Badge
    Chapter 5 Re-Mind: changing mental habits
  7. Altmetric Badge
    Chapter 6 Re-Mind: a new way of thinking
  8. Altmetric Badge
    Chapter 7 Re-Inspire: the nature of leadership
  9. Altmetric Badge
    Chapter 8 Re-Inspire: leading transformation
  10. Altmetric Badge
    Chapter 9 Re-Create: an organisation that self-develops
  11. Altmetric Badge
    Chapter 10 Re-Create: customer-centric management
  12. Altmetric Badge
    Chapter 11 Customer Value Enterprise ®
  13. Altmetric Badge
    Chapter 12 Abridged case study 1: Office Products Direct Europe
  14. Altmetric Badge
    Chapter 13 Abridged case study 2: Fujitsu Services Ltd
  15. Altmetric Badge
    Chapter 14 Customer purpose at the heart of the organisation
Attention for Chapter 8: Re-Inspire: leading transformation
Altmetric Badge

Citations

dimensions_citation
14 Dimensions

Readers on

mendeley
1 Mendeley
Summary Dimensions citations
So far, Dimensions has found 14 publications that cite this research output.

14

The most recent citing publications are shown below. View all 14 publications that cite this research output on Dimensions.

This page shows the most recent citations of this research output.

Click here to find out how to access more activity.

This page is provided by Altmetric.