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Mendeley readers
| Chapter title |
Too Informal? How a Chatbot’s Communication Style Affects Brand Attitude and Quality of Interaction
|
|---|---|
| Chapter number | 2 |
| Book title |
Chatbot Research and Design
|
| Published by |
Springer, Cham, January 2021
|
| DOI | 10.1007/978-3-030-68288-0_2 |
| Book ISBNs |
978-3-03-068287-3, 978-3-03-068288-0
|
| Authors |
Liebrecht, Christine, Sander, Lena, van Hooijdonk, Charlotte |
Mendeley readers
The data shown below were compiled from readership statistics for 66 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 66 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Ph. D. Student | 11 | 17% |
| Student > Bachelor | 9 | 14% |
| Student > Master | 6 | 9% |
| Researcher | 5 | 8% |
| Lecturer > Senior Lecturer | 1 | 2% |
| Other | 3 | 5% |
| Unknown | 31 | 47% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 10 | 15% |
| Computer Science | 8 | 12% |
| Social Sciences | 5 | 8% |
| Economics, Econometrics and Finance | 2 | 3% |
| Psychology | 2 | 3% |
| Other | 5 | 8% |
| Unknown | 34 | 52% |