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Customer Relationship Management

Overview of attention for book
Attention for Chapter 13: Customer Relationship Management Issues in the Business-To-Business Context
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Citations

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Readers on

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Chapter title
Customer Relationship Management Issues in the Business-To-Business Context
Chapter number 13
Book title
Customer Relationship Management
Published by
Springer, Berlin, Heidelberg, January 2012
DOI 10.1007/978-3-642-20110-3_13
Book ISBNs
978-3-64-220109-7, 978-3-64-220110-3
Authors

V. Kumar, Werner Reinartz

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 10 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Germany 1 10%
Unknown 9 90%

Demographic breakdown

Readers by professional status Count As %
Student > Master 4 40%
Student > Postgraduate 3 30%
Student > Ph. D. Student 1 10%
Professor > Associate Professor 1 10%
Unknown 1 10%
Readers by discipline Count As %
Business, Management and Accounting 5 50%
Computer Science 2 20%
Economics, Econometrics and Finance 1 10%
Unknown 2 20%