Handbuch Dienstleistungsmanagement
Gabler Verlag
Chapter title |
Methoden zur Messung der Dienstleistungsqualität
|
---|---|
Chapter number | 18 |
Book title |
Handbuch Dienstleistungsmanagement
|
Published by |
Gabler Verlag, Wiesbaden, January 1998
|
DOI | 10.1007/978-3-322-96503-5_18 |
Book ISBNs |
978-3-32-296504-2, 978-3-32-296503-5
|
Authors |
Martin Benkenstein, Judith Güthoff, Benkenstein, Martin, Güthoff, Judith |
Country | Count | As % |
---|---|---|
Unknown | 5 | 100% |
Readers by professional status | Count | As % |
---|---|---|
Student > Bachelor | 1 | 20% |
Unknown | 4 | 80% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 1 | 20% |
Unknown | 4 | 80% |