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Mendeley readers
Chapter title |
Determining the Return on Quality (ROQ)
|
---|---|
Chapter number | 36 |
Book title |
Handbuch Dienstleistungsmanagement
|
Published by |
Gabler Verlag, Wiesbaden, January 1998
|
DOI | 10.1007/978-3-322-96503-5_36 |
Book ISBNs |
978-3-32-296504-2, 978-3-32-296503-5
|
Authors |
Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham, Rust, Roland T., Zahorik, Anthony J., Keiningham, Timothy L. |
Mendeley readers
The data shown below were compiled from readership statistics for 1 Mendeley reader of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 1 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Unspecified | 1 | 100% |
Student > Bachelor | 1 | 100% |
Readers by discipline | Count | As % |
---|---|---|
Unspecified | 1 | 100% |
Business, Management and Accounting | 1 | 100% |