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Practical Benchmarking: The Complete Guide

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Cover of 'Practical Benchmarking: The Complete Guide'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Competing in a modern business environment: what does it mean?
  3. Altmetric Badge
    Chapter 2 The total quality movement: where did it start, what does it mean, and how does it affect business organizations?
  4. Altmetric Badge
    Chapter 3 Origins of benchmarking and its meaning
  5. Altmetric Badge
    Chapter 4 Benchmarking — an all encompassing tool
  6. Altmetric Badge
    Chapter 5 Benchmarking — the strategic tool
  7. Altmetric Badge
    Chapter 6 Types of benchmarking
  8. Altmetric Badge
    Chapter 7 Benchmarking, benchmarking processes
  9. Altmetric Badge
    Chapter 8 Data collection approaches
  10. Altmetric Badge
    Chapter 9 The translation of benchmarking to business results
  11. Altmetric Badge
    Chapter 10 The link between benchmarking and performance measurement
  12. Altmetric Badge
    Chapter 11 Choosing partners for effective benchmarking
  13. Altmetric Badge
    Chapter 12 Benchmarking applications
  14. Altmetric Badge
    Chapter 13 Critical factors in benchmarking
  15. Altmetric Badge
    Chapter 14 How to avoid pitfalls
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    Chapter 15 Benchmarking in the future
  17. Altmetric Badge
    Chapter 16 Profile of the organizations who have promoted benchmarking
  18. Altmetric Badge
    Chapter 17 A review of key publications on benchmarking
Attention for Chapter 17: A review of key publications on benchmarking
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