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Practical Benchmarking: The Complete Guide

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Practical Benchmarking: The Complete Guide
Springer Netherlands

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Competing in a modern business environment: what does it mean?
  3. Altmetric Badge
    Chapter 2 The total quality movement: where did it start, what does it mean, and how does it affect business organizations?
  4. Altmetric Badge
    Chapter 3 Origins of benchmarking and its meaning
  5. Altmetric Badge
    Chapter 4 Benchmarking — an all encompassing tool
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    Chapter 5 Benchmarking — the strategic tool
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    Chapter 6 Types of benchmarking
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    Chapter 7 Benchmarking, benchmarking processes
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    Chapter 8 Data collection approaches
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    Chapter 9 The translation of benchmarking to business results
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    Chapter 10 The link between benchmarking and performance measurement
  12. Altmetric Badge
    Chapter 11 Choosing partners for effective benchmarking
  13. Altmetric Badge
    Chapter 12 Benchmarking applications
  14. Altmetric Badge
    Chapter 13 Critical factors in benchmarking
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    Chapter 14 How to avoid pitfalls
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    Chapter 15 Benchmarking in the future
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    Chapter 16 Profile of the organizations who have promoted benchmarking
  18. Altmetric Badge
    Chapter 17 A review of key publications on benchmarking
Attention for Chapter 13: Critical factors in benchmarking
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Summary
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Chapter title
Critical factors in benchmarking
Chapter number 13
Book title
Practical Benchmarking: The Complete Guide
Published by
Springer, Dordrecht, January 1996
DOI 10.1007/978-94-011-1284-0_13
Book ISBNs
978-9-40-104560-5, 978-9-40-111284-0
Authors

Mohamed Zairi, Paul Leonard, Zairi, Mohamed, Leonard, Paul

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