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Practical Benchmarking: The Complete Guide

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Practical Benchmarking: The Complete Guide
Springer Netherlands

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Competing in a modern business environment: what does it mean?
  3. Altmetric Badge
    Chapter 2 The total quality movement: where did it start, what does it mean, and how does it affect business organizations?
  4. Altmetric Badge
    Chapter 3 Origins of benchmarking and its meaning
  5. Altmetric Badge
    Chapter 4 Benchmarking — an all encompassing tool
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    Chapter 5 Benchmarking — the strategic tool
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    Chapter 6 Types of benchmarking
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    Chapter 7 Benchmarking, benchmarking processes
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    Chapter 8 Data collection approaches
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    Chapter 9 The translation of benchmarking to business results
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    Chapter 10 The link between benchmarking and performance measurement
  12. Altmetric Badge
    Chapter 11 Choosing partners for effective benchmarking
  13. Altmetric Badge
    Chapter 12 Benchmarking applications
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    Chapter 13 Critical factors in benchmarking
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    Chapter 14 How to avoid pitfalls
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    Chapter 15 Benchmarking in the future
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    Chapter 16 Profile of the organizations who have promoted benchmarking
  18. Altmetric Badge
    Chapter 17 A review of key publications on benchmarking
Attention for Chapter 14: How to avoid pitfalls
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Summary
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Chapter title
How to avoid pitfalls
Chapter number 14
Book title
Practical Benchmarking: The Complete Guide
Published by
Springer, Dordrecht, January 1996
DOI 10.1007/978-94-011-1284-0_14
Book ISBNs
978-9-40-104560-5, 978-9-40-111284-0
Authors

Mohamed Zairi, Paul Leonard, Zairi, Mohamed, Leonard, Paul

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