You are seeing a free-to-access but limited selection of the activity Altmetric has collected about this research output.
Click here to find out more.
| Chapter title |
Kundenorientierung
|
|---|---|
| Chapter number | 18 |
| Book title |
Erfolgsfaktor Kundenzufriedenheit
|
| Published by |
Springer, Berlin, Heidelberg, January 2012
|
| DOI | 10.1007/978-3-642-32552-6_18 |
| Book ISBNs |
978-3-64-232551-9, 978-3-64-232552-6
|
| Authors |
Alice van Triest |