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Timeline
Mendeley readers
Chapter title |
Reklamationsmanagement: Reklamationen — Geschenke der Kunden
|
---|---|
Chapter number | 10 |
Book title |
Handbuch Kundenzufriedenheit
|
Published by |
Springer, Berlin, Heidelberg, January 2005
|
DOI | 10.1007/3-540-27050-7_10 |
Book ISBNs |
978-3-54-021144-0, 978-3-54-027050-8
|
Authors |
Peter Diehsle, Diehsle, Peter |
Mendeley readers
The data shown below were compiled from readership statistics for 12 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
Country | Count | As % |
---|---|---|
Unknown | 12 | 100% |
Demographic breakdown
Readers by professional status | Count | As % |
---|---|---|
Student > Bachelor | 4 | 33% |
Student > Master | 3 | 25% |
Unknown | 5 | 42% |
Readers by discipline | Count | As % |
---|---|---|
Business, Management and Accounting | 5 | 42% |
Engineering | 1 | 8% |
Unknown | 6 | 50% |