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Chapter title |
Interkulturelles Management: Zwischen Anpassung an fremde Kulturen und Standardisierung
|
---|---|
Chapter number | 6 |
Book title |
Handbuch Kundenzufriedenheit
|
Published by |
Springer, Berlin, Heidelberg, January 2005
|
DOI | 10.1007/3-540-27050-7_6 |
Book ISBNs |
978-3-54-021144-0, 978-3-54-027050-8
|
Authors |
Thomas Rapp, Rapp, Thomas |