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Social Customer Service and CRM
Springer, Cham, January 2016
Efraim Turban, Judy Strauss, Linda Lai, Turban, Efraim, Strauss, Judy, Lai, Linda
The data shown below were compiled from readership statistics for 30 Mendeley readers of this research output. Click here to see the associated Mendeley record.
|Readers by professional status||Count||As %|
|Student > Bachelor||2||7%|
|Student > Master||1||3%|
|Readers by discipline||Count||As %|
|Business, Management and Accounting||3||10%|