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Social Commerce

Overview of attention for book
Attention for Chapter 7: Social Customer Service and CRM
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Readers on

30 Mendeley
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Chapter title
Social Customer Service and CRM
Chapter number 7
Book title
Social Commerce
Published by
Springer, Cham, January 2016
DOI 10.1007/978-3-319-17028-2_7
Book ISBNs
978-3-31-917027-5, 978-3-31-917028-2

Efraim Turban, Judy Strauss, Linda Lai, Turban, Efraim, Strauss, Judy, Lai, Linda

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 30 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 30 100%

Demographic breakdown

Readers by professional status Count As %
Student > Bachelor 2 7%
Researcher 1 3%
Lecturer 1 3%
Student > Master 1 3%
Unknown 25 83%
Readers by discipline Count As %
Business, Management and Accounting 4 13%
Social Sciences 1 3%
Unknown 25 83%