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Qualitätsmanagement für Dienstleistungen

Overview of attention for book
Attention for Chapter 7: Operative Gestaltung des Erwartungsmanagements
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Citations

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Chapter title
Operative Gestaltung des Erwartungsmanagements
Chapter number 7
Book title
Qualitätsmanagement für Dienstleistungen
Published by
Springer Gabler, Berlin, Heidelberg, January 2013
DOI 10.1007/978-3-642-33992-9_7
Book ISBNs
978-3-64-233991-2, 978-3-64-233992-9
Authors

Manfred Bruhn

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 6 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 6 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 2 33%
Student > Master 2 33%
Student > Bachelor 1 17%
Professor 1 17%
Readers by discipline Count As %
Economics, Econometrics and Finance 2 33%
Computer Science 1 17%
Linguistics 1 17%
Psychology 1 17%
Engineering 1 17%
Other 0 0%