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Mendeley readers
| Chapter title |
CX Strategies and Management Practices
|
|---|---|
| Chapter number | 2 |
| Book title |
Measuring Customer Experience
|
| Published by |
Palgrave Macmillan, London, January 2015
|
| DOI | 10.1057/9781137375469_2 |
| Book ISBNs |
978-1-349-47734-0, 978-1-137-37546-9
|
| Authors |
Philipp Klaus, Klaus, Philipp |
Mendeley readers
The data shown below were compiled from readership statistics for 4 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 4 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Professor | 1 | 25% |
| Other | 1 | 25% |
| Student > Master | 1 | 25% |
| Unknown | 1 | 25% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 2 | 50% |
| Engineering | 1 | 25% |
| Unknown | 1 | 25% |