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Mendeley readers
| Chapter title |
Customer Experience: The Origins and Importance for Your Business
|
|---|---|
| Chapter number | 1 |
| Book title |
Measuring Customer Experience
|
| Published by |
Palgrave Macmillan, London, January 2015
|
| DOI | 10.1057/9781137375469_1 |
| Book ISBNs |
978-1-349-47734-0, 978-1-137-37546-9
|
| Authors |
Philipp Klaus, Klaus, Philipp |
Mendeley readers
The data shown below were compiled from readership statistics for 20 Mendeley readers of this research output. Click here to see the associated Mendeley record.
Geographical breakdown
| Country | Count | As % |
|---|---|---|
| Unknown | 20 | 100% |
Demographic breakdown
| Readers by professional status | Count | As % |
|---|---|---|
| Student > Bachelor | 3 | 15% |
| Student > Doctoral Student | 2 | 10% |
| Student > Ph. D. Student | 2 | 10% |
| Unspecified | 1 | 5% |
| Lecturer | 1 | 5% |
| Other | 4 | 20% |
| Unknown | 7 | 35% |
| Readers by discipline | Count | As % |
|---|---|---|
| Business, Management and Accounting | 6 | 30% |
| Unspecified | 1 | 5% |
| Mathematics | 1 | 5% |
| Nursing and Health Professions | 1 | 5% |
| Agricultural and Biological Sciences | 1 | 5% |
| Other | 2 | 10% |
| Unknown | 8 | 40% |