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Strategic Retail Management

Overview of attention for book
Attention for Chapter 16: Customer Relationship Management
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Citations

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Readers on

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18 Mendeley
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Chapter title
Customer Relationship Management
Chapter number 16
Book title
Strategic Retail Management
Published by
Springer Gabler, Wiesbaden, January 2017
DOI 10.1007/978-3-658-10183-1_16
Book ISBNs
978-3-65-810182-4, 978-3-65-810183-1
Authors

Joachim Zentes, Dirk Morschett, Hanna Schramm-Klein, Zentes, Joachim, Morschett, Dirk, Schramm-Klein, Hanna

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 18 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 18 100%

Demographic breakdown

Readers by professional status Count As %
Unspecified 6 33%
Student > Bachelor 5 28%
Student > Postgraduate 2 11%
Student > Master 2 11%
Student > Ph. D. Student 2 11%
Other 1 6%
Readers by discipline Count As %
Unspecified 6 33%
Computer Science 6 33%
Business, Management and Accounting 4 22%
Economics, Econometrics and Finance 1 6%
Social Sciences 1 6%
Other 0 0%