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Systems Thinking: From Heresy to Practice

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Cover of 'Systems Thinking: From Heresy to Practice'

Table of Contents

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    Book Overview
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    Chapter 1 Introduction
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    Chapter 2 How Systems Thinking Provides a Framework for Change: A Case Study of Disabled Facilities Grant Service in Neath Port Talbot County Borough Council
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    Chapter 3 Systems Thinking in Adult Social Care: How Focusing on a Customer’s Purpose Leads to Better Services for the Vulnerable in Society and Enhances Efficiency
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    Chapter 4 Seeing Shared Work within a System
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    Chapter 5 Improving Performance Throughout a Housing Supply Chain: Portsmouth City Council’s Systems Thinking Transformation
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    Chapter 6 Organisational Change: Evaluating Systems Thinking in the UK Housing Sector — A Work in Progress
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    Chapter 7 Rethinking for Radical Improvement in the Delivery of Housing Services: An Overview of the Application of Systems Thinking in the Housing Sector
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    Chapter 8 Systems Thinking for Public Services: Adopting Manufacturing Management Principles
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    Chapter 9 Real Service Improvement: An Empirical Investigation of Service Improvement Initiatives within a UK Bank
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    Chapter 10 Electrifying Performance: A Study of a Systems Thinking Intervention at a UK Electrical Distribution Network Operator
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    Chapter 11 Improving Software Project Management in Bureaucracies
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    Chapter 12 The System is Always Greater than its Parts: Using the Theory of Constraints and Factory Physics to Transform Manufacturing Operations
Attention for Chapter 10: Electrifying Performance: A Study of a Systems Thinking Intervention at a UK Electrical Distribution Network Operator
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Chapter title
Electrifying Performance: A Study of a Systems Thinking Intervention at a UK Electrical Distribution Network Operator
Chapter number 10
Book title
Systems Thinking: From Heresy to Practice
Published by
Palgrave Macmillan, London, January 2011
DOI 10.1057/9780230299221_10
Book ISBNs
978-1-349-33072-0, 978-0-230-29922-1
Authors

Mark Hopkinson, Hopkinson, Mark

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