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Customer Value Generation in Banking

Overview of attention for book
Attention for Chapter 10: The Zurich Model of Customer-Centricity
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Chapter title
The Zurich Model of Customer-Centricity
Chapter number 10
Book title
Customer Value Generation in Banking
Published by
Springer International Publishing, January 2016
DOI 10.1007/978-3-319-19938-2_10
Book ISBNs
978-3-31-919937-5, 978-3-31-919938-2
Authors

Stefanie Auge-Dickhut, Bernhard Koye, Axel Liebetrau

Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 5 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 5 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 2 40%
Student > Bachelor 1 20%
Student > Postgraduate 1 20%
Unknown 1 20%
Readers by discipline Count As %
Business, Management and Accounting 3 60%
Economics, Econometrics and Finance 1 20%
Unknown 1 20%