↓ Skip to main content
What is this page? Embed badge

Customer Value Generation in Banking

Overview of attention for book
Cover of 'Customer Value Generation in Banking'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Customers: Unknown Entities!
  3. Altmetric Badge
    Chapter 2 Newcomers: The Unknown Game Changers
  4. Altmetric Badge
    Chapter 3 What Now for Banks?
  5. Altmetric Badge
    Chapter 4 Change Frameworks
  6. Altmetric Badge
    Chapter 5 Management Tools
  7. Altmetric Badge
    Chapter 6 Business Models of Banks
  8. Altmetric Badge
    Chapter 7 The New Mechanics of Success: Win-Win Cycles and Client Value Generation
  9. Altmetric Badge
    Chapter 8 Successful Reorganisation (I): Systemic Change Frameworks
  10. Altmetric Badge
    Chapter 9 Successful Reorganisation (II): The Levers of Change
  11. Altmetric Badge
    Chapter 10 The Zurich Model of Customer-Centricity
Attention for Chapter 5: Management Tools
Altmetric Badge

Citations

dimensions_citation
5 Dimensions

Readers on

mendeley
119 Mendeley
Summary Dimensions citations
So far, Dimensions has found 5 publications that cite this research output.

5

The most recent citing publications are shown below. View all 5 publications that cite this research output on Dimensions.

This page shows the most recent citations of this research output.

Click here to find out how to access more activity.

This page is provided by Altmetric.