Chapter 1 Introduction

Chapter 2 Negotiating Personal Relationship Through Email Terms of Address

Chapter 3 Discourse Organization and Features of Email Writing Among EFL Students in Taiwan

Chapter 4 Do Chinese Students Waffle in Their Apologies?: An Exploration into EFL Learners’ Emails

Chapter 5 Politeness and Effectiveness of English Email Requests: Taiwanese Professors’ Perspectives

Chapter 7 Intercultural Taoci Email: New Wine in an Old Bottle

Chapter 8 Strategies Used in Chinese University Students’ ELF Emails to Remedy or Prevent Problems in Understanding

Chapter 9 Openings and Closings in Intercultural Email Communication: A Case Study of Taiwanese, Japanese, and Italian Students

Chapter 10 Apologies in Emails: Interactions Between Chinese EFL Learners and Their Foreign Peers

Chapter 11 Status-Congruence in Request E-Mail Discourse of Professional Secretaries in a University of Taiwan

Chapter 12 A Study on Symbolic Competence and Face in ELF Email Communication

Chapter 13 Top Secret: Hacking and Fraud Detection in Business Emails of a Taiwanese Company