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Studies in Conversational UX Design

Overview of attention for book
Attention for Chapter 2: Adapting to Customer Initiative: Insights from Human Service Encounters
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2 X users

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Chapter title
Adapting to Customer Initiative: Insights from Human Service Encounters
Chapter number 2
Book title
Studies in Conversational UX Design
Published by
Springer, Cham, January 2018
DOI 10.1007/978-3-319-95579-7_2
Book ISBNs
978-3-31-995578-0, 978-3-31-995579-7
Authors

Margaret H. Szymanski, Robert J. Moore, Szymanski, Margaret H., Moore, Robert J.

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X Demographics

The data shown below were collected from the profiles of 2 X users who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 9 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 9 100%

Demographic breakdown

Readers by professional status Count As %
Student > Ph. D. Student 2 22%
Lecturer > Senior Lecturer 2 22%
Professor 1 11%
Researcher 1 11%
Unspecified 1 11%
Other 0 0%
Unknown 2 22%
Readers by discipline Count As %
Linguistics 3 33%
Social Sciences 2 22%
Business, Management and Accounting 1 11%
Unspecified 1 11%
Unknown 2 22%