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Chapter title |
Quality management in small and medium-sized companies and strategic management
|
---|---|
Chapter number | 6 |
Book title |
Handbook of Total Quality Management
|
Published by |
Springer, Boston, MA, January 1998
|
DOI | 10.1007/978-1-4615-5281-9_6 |
Book ISBNs |
978-1-4613-7409-1, 978-1-4615-5281-9
|
Authors |
M. D. Moreno-Luźon, F. J. Peris, F. J. Santonja |