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Handbook of Total Quality Management

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Cover of 'Handbook of Total Quality Management'

Table of Contents

  1. Altmetric Badge
    Book Overview
  2. Altmetric Badge
    Chapter 1 Introduction to quality
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    Chapter 2 Comparing Deming’s and Juran’s philosophies to the formation of total quality leaders’ world views
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    Chapter 3 Strategic quality planning
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    Chapter 4 Quality improvement through learning curve analysis
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    Chapter 5 Human resources and training
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    Chapter 6 Quality management in small and medium-sized companies and strategic management
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    Chapter 7 Developing attributes of Quality for Internet applications
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    Chapter 8 Strategic total quality management
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    Chapter 9 Accounting and capital budgeting for quality
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    Chapter 10 Success in AMT implementation and quality enhancement: is there a link?
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    Chapter 11 Service quality
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    Chapter 12 Quality, productivity and information systems
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    Chapter 13 Total quality management in the supply chain
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    Chapter 14 Involving the supply chain in design
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    Chapter 15 Self-assessment
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    Chapter 16 Process performance, appraisal and employee development planning
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    Chapter 17 Introduction to ISO and ISO quality standards
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    Chapter 18 TQEM - methods for continuous environmental improvement
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    Chapter 19 Benchmarking: a quest for continuous improvement
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    Chapter 20 Concurrent engineering
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    Chapter 21 Reengineering and continuous improvement
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    Chapter 22 Quality function deployment
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    Chapter 23 Introduction to probability and statistics
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    Chapter 24 Tools for quality control and process redesign
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    Chapter 25 Statistical quality control
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    Chapter 26 Design of experiments: a polymer coating process
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    Chapter 27 Quality engineering: loss functions, parameter design and robust quality
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    Chapter 28 Reliability and maintainability
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    Chapter 29 Total quality management in China
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    Chapter 30 Total quality management in India: a tool with widening acceptance
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    Chapter 31 The development of national consciousness of quality: the Singapore experience
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    Chapter 32 Total quality management in Europe
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    Chapter 33 Total Quality Management -implementation on the basis of Poland
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    Chapter 34 The development of total quality management in Denmark
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    Chapter 35 Total quality in Australia and New Zealand
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    Chapter 36 Quality management in developing economies
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    Chapter 37 Malcolm Baldrige, Deming Prize and European Quality Awards: a review and synthesis
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Citations

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Title
Handbook of Total Quality Management
Published by
Springer US, December 2012
DOI 10.1007/978-1-4615-5281-9
ISBNs
978-1-4613-7409-1, 978-1-4615-5281-9
Authors

Madu, Christian N.

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X Demographics

The data shown below were collected from the profile of 1 X user who shared this research output. Click here to find out more about how the information was compiled.
Mendeley readers

Mendeley readers

The data shown below were compiled from readership statistics for 76 Mendeley readers of this research output. Click here to see the associated Mendeley record.

Geographical breakdown

Country Count As %
Unknown 76 100%

Demographic breakdown

Readers by professional status Count As %
Student > Master 16 21%
Student > Bachelor 10 13%
Student > Doctoral Student 5 7%
Lecturer 4 5%
Student > Ph. D. Student 4 5%
Other 10 13%
Unknown 27 36%
Readers by discipline Count As %
Engineering 17 22%
Business, Management and Accounting 16 21%
Social Sciences 8 11%
Arts and Humanities 3 4%
Agricultural and Biological Sciences 1 1%
Other 3 4%
Unknown 28 37%