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| Chapter title |
Einleitung
|
|---|---|
| Chapter number | 1 |
| Book title |
Kundenzufriedenheit in industriellen Geschäftsbeziehungen
|
| Published by |
Deutscher Universitätsverlag, January 2000
|
| DOI | 10.1007/978-3-322-81380-0_1 |
| Book ISBNs |
978-3-82-447128-7, 978-3-32-281380-0
|
| Authors |
Matthias Bauer |