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Chapter title |
Case Studies Business Information Systems Online / Corporate University
|
---|---|
Chapter number | 14 |
Book title |
Business Process Change Management
|
Published by |
Springer, Berlin, Heidelberg, January 2003
|
DOI | 10.1007/978-3-540-24703-6_14 |
Book ISBNs |
978-3-64-205532-4, 978-3-54-024703-6
|
Authors |
Wolfgang Kraemer, Peter Sprenger |