Chapter 1 Speech User Interface Evolution

Chapter 2 Spoken Natural Language Dialogue Systems: User Interface Issues for the Future

Chapter 3 Evaluating the Quality of Synthetic Speech

Chapter 4 Phonological Rules for Speech Synthesis

Chapter 5 Synthesized Speech for Evaluation of Children’s Hearing and Acoustic-Phonetic Perception

Chapter 6 Universal Access and Assistive Technology

Chapter 7 Guidelines for Speech-Enabled IVR Application Design

Chapter 8 Limiting Factors of Automated Telephone Dialogues

Chapter 9 Why do People Dial Wrong Numbers?

Chapter 10 Re-Engineering the Speech Menu

Chapter 11 IVR for Banking and Residential Telephone Subscribers Using Stored Messages Combined with a New Number-to-Speech Synthesis Method

Chapter 12 Voice Messaging User Interface

Chapter 13 A New Design Framework for Computer-Telephony Integration (CTI)