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| Chapter title |
A New Design Framework for Computer-Telephony Integration (CTI)
|
|---|---|
| Chapter number | 13 |
| Book title |
Human Factors and Voice Interactive Systems
|
| Published by |
Springer, Boston, MA, January 1999
|
| DOI | 10.1007/978-1-4757-2980-1_13 |
| Book ISBNs |
978-1-4757-2982-5, 978-1-4757-2980-1
|
| Authors |
Martha J. Lindeman, Lindeman, Martha J. |